The Joint Commission Public Notice

The Joint Commission is an organization that evaluates compliance with nationally established standards relating to the quality and safety of care provided to patients. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards.

If you have a concern about patient care or safety, please let those caring for you know immediately by contacting the management staff at 410-366-4299. If you have a concern that you feel we have not adequately addressed, you may contact The Joint Commission. Note: Matters concerning entitlements, insurance, individual personnel or labor relations issues are not within the scope of The Joint Commission.

The Joint Commission can be contacted in the following ways:

Telephone: The Joint Commission staff members are available to answer calls from 8:30am until 5:00pm Central Standard Time, Monday through Friday at 1-800-994-6610.

Email: complaint@jointcommission.org

Written Complaint:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook, IL 60181

Fax: 630-792-5636

This notice is posted in accordance with The Joint Commission requirements.